The general conditions of Sale set our terms and conditions of purchase and supply by IRTS, SL to the customer. The buyer, by placing and order, accepts these conditions and assumes comliance unless there is agreement to the contrary. The placing of an order by a buyer implies acceptance of each and every one of these Conditions of Sale. All expenses and taxes which results in the supply of this order are the responsability of the buyer.
The delivery is always approximate and will start from being communicated in written after order confirmation and all the technical and economic points have been finalized. In any case, any delay in the delivery of goods can lead to compensation or liability, nor justify the cancellation of the order. Once the delivery is completed without buyers retirement of the goods, it will be stored under the buyer’s risk and expense incurred will be at buyers expense. The delivery is always approximate and will start from being communicated in written after order confirmation and all the technical and economic points have been finalized. In any case, any delay in the delivery of goods can lead to compensation or liability, nor justify the cancellation of the order. Once the delivery is completed without buyers retirement of the goods, it will be stored under the buyer’s risk and expense incurred will be at buyers expense.
Delivery and Transport
When the ordered goods are ready the buyer will be informed they are available for collection from the IRTS factory and the risk then passes to the purchaser. Should the customer request the goods be shipped to their location, the cost of handling, packaging, transport and insurance is the responsability of the buyer, normally by prior written agreement.
Delivery and Transport of own risk circumstances defences
They are considered as grounds for exoneration of responsibility, those that prevent compliance with this separate agreement on the willingness of the parties. Examples of these circumstances, but not limited to, strikes, transport problems, supply or production, restrictions in the use of energy, natural disasters and other force majeure is included. If this lasts more than 2 months, this Agreement may be terminated by either party without compensation.
Our prices are quoted for materials made in our store or auxiliary workshops. All prices are net of discounts and free of charge. Claims made by the buyer does not justify the withholding of payments or the breach by the buyer of its commitments.
They may not be unilaterally modified payments for lack of parts / accessories for further work carried out in compliance with the guarantee obligation. If delivery of the material is done before the buyer had made payment of the full price, this material will be on retention of title until they comply with the agreed payment obligations is complete. In case of default by the buyer and if it does not offer the necessary guarantees regarding the subject of the order confirmation, IRTS may terminate the contract and demand compensation.
The buyer data will be retained by IRTS from current and future referencce including information and sales literature regarding our products. This data is confidential and will only be used by IRTS in accordance with the laws applicable to Data Protection. The customer may exercise their rights of access, change or cancellation by writing to our address, clearly indicating your full name and details.
Any dispute arising directly or indirectly between the buyer and seller at the time of delivery of sale shall be submitted to the judges and courts of San Sebastian – Guipúzcoa.
Only the details and regulates our delivery note or contract. All data provided are non-binding, unless expressly rectification. Any variation on the content of the offer or delivery note requires a new order.
IRTS, SL guarantees all parts and equipment supplied by it against defects for a period of twelve months.
This warraty does not cover any miss use or collision damage incurred by the customer. This warranty covers the return of the product to the IRTS factory in Itziar where any faulty parts will be replaced and tested free of charge.
IRTS covers responsibility for anomalies that appear on the operating conditions specified in the contract and within the correct use and is limited solely to the repair or replacement of damaged items without reaching other liabilities not recognized in any case or forms a right to compensation for damages. IRTS owns replaced parts and spare parts. With regard to the parties or objects that were of acquisition, the responsibility of IRTS will be limited to warranty claims that it has against its supplier.
The seller assumes no liability arising from the guidelines set by the buyer. The warranty is fully canceled in case of: improper installation, transportation accidents, bad connection, overloading, poor maintenance, inadequate lubrication and, in general, for any reason arising from negligence or improper use of the equipment.